Welcome to HSBC Customer Studio

Where we make banking better, together.

What is Customer Studio?

We want to create the best banking experience for all our customers, and Customer Studio is where you come in. This is your chance to shout about what we could do better, share your ideas and shape HSBC's products and services. Customer Studio is the online community where you have your say.

How it works

On our website you’ll find surveys, discussion rooms and quick polls on a range of topics. You can also test drive things we’ve got in development and give us your feedback. We’ll let you know when there’s a new activity available and you can take part in as many as you like.


Get involved

To get started, just sign up above - it only takes a few minutes. We'll ask you some questions about yourself so we can suggest the activities most relevant to you.

If you're already a member, make sure you've activated your account. For support please visit the 'Need Help?' section below.

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